Privacy Policy for The Guys With Drills Users

Effective Date: June 2nd, 2025

By using our CRM platform and services, you agree to the following terms:

The Guys With Drills (“TGWD”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, or CRM system.

1. Information We Collect

We may collect and store the following types of information:

• Contact Information: Name, email address, phone number, business name, and postal address.

• Service Information: Details you provide through forms, service requests, or consultations.

• Usage Data: Information about how you interact with our website or communications (e.g. pages visited, links clicked).

• Technical Data: Browser type, IP address, device information, cookies, and metadata.

• CRM Engagement Data: When interacting with our forms, automations, email campaigns, or appointment booking tools.

2. How We Use Your Information

Your data is used for purposes such as:

• Delivering requested services and fulfilling contracts

• Sending confirmations, updates, or marketing emails (you can opt out anytime)

• Improving our website, offerings, and customer experience

• Communicating with you in relation to services you’ve shown interest in

• Managing CRM workflows, such as reminders, service updates, or follow-ups

3. Sharing Your Data

We do not sell, rent, or trade your personal information. We may share it only when:

• Required by law or court order

• Needed to fulfill service requests using third-party software (e.g. CRM, email, booking tools)

• Assisting partners working on our behalf under confidentiality agreements

4. Cookies and Tracking

We use cookies and analytics tools to:

• Track website performance

• Customise your browsing experience

• Understand how users interact with our site

You can disable cookies in your browser settings, though this may affect functionality.

5. Data Security

We take your privacy seriously and implement safeguards such as:

• SSL encryption

• Secure CRM and cloud platforms

• Access restricted to authorised team members

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or deletion of your data

• Opt out of marketing communications

• Withdraw consent at any time

To exercise your rights, contact: info@tgwd.com

7. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in practices or regulations. The most current version will always be available on our website.

8. Contact Us

If you have questions or concerns, please contact:

The Guys With Drills
Email: info@theguyswithdrills.com